Privacy Policy
PRIVACY POLICY
Privacy Policy
Last Updated: March 26, 2026
1. Overview
Black Jade Investments LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at blackjadeinvestments.com or engage with our services.
By using our Service, you agree to the collection and use of information as described in this Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information — When you contact us, book an appointment, submit a form, or engage with our services, we may collect your name, email address, phone number, mailing address, and any other information you voluntarily provide.
Usage Data — We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking Technologies — We use cookies, web beacons, and similar technologies to improve the functionality of our website and analyze traffic. You may disable cookies through your browser settings, though some features may not function properly as a result.
3. How We Use Your Information
We use the information we collect to provide, operate, and improve our services, respond to inquiries and schedule appointments, communicate with you via email, phone, or SMS, send appointment confirmations, claim updates, and relevant service information, deliver marketing communications to those who have opted in, comply with legal obligations, and analyze website performance and improve user experience.
4. SMS Communications
Black Jade Investments LLC sends SMS messages only to individuals who have explicitly opted in through one of the following methods:
Booking Form — When scheduling an appointment at link.blackjadeinvestments.com/widget/bookings/unclaimed-funds-recovery, you are presented with two separate, optional checkboxes:
- A transactional consent checkbox for appointment confirmations and account updates from Black Jade Investments LLC, with notice that message frequency varies and message & data rates may apply, and instructions to text HELP for assistance or STOP to opt out.
- A marketing consent checkbox for promotional messages including special offers, discounts, and product updates from Black Jade Investments LLC, with the same rate disclosure and HELP/STOP instructions.
Both checkboxes are unchecked by default. Neither is required to complete your booking or receive our services. Links to this Privacy Policy and our Terms of Service are displayed on the form at the point of consent.
Verbal Consent — During a phone call, a representative may request verbal consent to send SMS messages. This is logged with a timestamp and phone number.
Inbound SMS — Texting us at (844) 907-7355 constitutes consent to receive SMS replies related to your inquiry.
Opt-Out: Reply STOP to any message. You will receive one confirmation and no further messages will be sent. To re-subscribe, text START or opt in through any method above.
Help: Reply HELP or contact contact@blackjadeinvestments.com or (844) 907-7355.
Message and data rates may apply. Message frequency varies.
No mobile opt-in data, SMS consent records, or phone numbers collected through this program will be shared with any third party for any purpose, including marketing or promotional use.
5. Sharing of Your Information
We do not sell your personal information. We may share your information with trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose your information when required by law, court order, or government authority, or to protect the rights, property, or safety of Black Jade Investments LLC or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before such a transfer occurs.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Usage data is generally retained for a shorter period unless needed for security, service improvement, or legal compliance.
7. Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information subject to legal obligations, and opt out of marketing communications at any time.
To exercise any of these rights, contact us at contact@blackjadeinvestments.com.
8. Cookies
We use both session and persistent cookies to operate our website. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until deleted or expired.
Types of cookies we use include essential cookies for site functionality, preference cookies to remember your settings, and analytics cookies through third-party tools like Google Analytics to track and improve performance.
You may opt out of Google Analytics by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
9. Third-Party Services
Our website may use third-party services including Google Analytics for site performance tracking, Facebook remarketing tools for advertising, and payment processors where applicable. These third parties operate under their own privacy policies. We encourage you to review them. We are not responsible for the practices of third-party sites or services.
10. Children’s Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately and we will take steps to remove that information.
11. Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this Policy periodically.
13. Contact Us
Black Jade Investments LLC 3705 Arctic Blvd #2434 Anchorage, AK 99503 Phone: (844) 907-7355 Email: contact@blackjadeinvestments.com